Nicholas Sansone, a partner with Cooper Levenson, will speak at the Claims and Litigation Management Alliance (CLM) Annual Conference in Orlando, FL. The conference will be held from March 13 – 15, 2019. The panel, entitled “Ethical Conundrum: Can Artificial Intelligence Truly Make the ‘Critical Decision?’” will be held on March 15 at 10:40 a.m.
This panel explores the issues surrounding the incorporation of Artificial Intelligence (AI) into our lives. Examples include predictive design in construction, robotic surgical equipment, self-driving cars, and legal software performing document review, research, and legal analysis. If errors or omissions, defects, and/or injuries result from decisions made by AI-driven programs, where does the potential chain of liability end? Further, with insurance professionals evaluating such responsibility and potentially relying upon AI to analyze valuation following accidents/claims, is the AI component a reliable defense if bad faith is alleged? These scenarios raise the question of whether it was the AI or the humans behind the AI. Through all sectors, there is a human element involved – from program development, entering data, and managing the output. As it relates to claims handling and litigation, who makes the “critical decision” as to the outcome in a given situation? Who should be making the “critical decision?” Further, AI is a function of algorithms evaluating, processing and applying vast amounts of data. Does AI account for subjective considerations or ethical concerns? Could it? Does potential bias of the AI developer factor in? Litigation challenges are arising in the industry while the law and regulations lag. #CLM2019
More information about the conference is at https://www.theclm.org/